Intended for: managers/team leaders, those in leadership position or aspiring to one that wish to understand the cause and effect of team and personal conflict
Duration: 3 hours 40 minutes
Contents: The Conflict Management Program consists of 2 training session designed to describe the causes of conflicts and offer solutions to avoiding and diminishing its impact. The sessions also offer insight into managing conflict styles, its consequences and self discovery for the participants.
|1. Understanding Conflict|
||Participants understand what conflict is|
||Participants understand the negative and the positive aspects of conflict|
||Participants the evolution and causes of conflict|
||Participants learn how managers can reduce conflict|
||Participants learn how they can avoid conflict|
|2. Conflict Management Styles|
||Participants discover what style of conflict management they have|
||Participants learn the 5 styles of conflict management|
||Participants learn the consequences of wrong conflict management styles|
Buying this program will offer you the Trainer’s Notes for these sessions, Training Plan, PowerPoint Presentation and Handouts for each session.